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Order Cancellation: Order once placed can only be canceled within 24 hours from placing the order, you can write to our customer support team on [email protected] or call us on +91-9971454767. In such cases, the order will be canceled and the money will be refunded to you within 5-7 working days after the cancellation request. Once an order is dispatched, no cancellation will be entitled nor any modification in orders will be made.
What products cannot be returned?
Consumable products like food and beverages, bath and beauty products.
Electronic items, once the seal has been broken, cannot be returned unless the equipment is faulty The products must be returned in the original condition they were received in along with any bills, tags, labels etc within 10 days of receipt of the product.
Products must be in their original form and unsoiled.
Brand packaging should be intact.
Replacement of a product will be subject to availability of the product on the website at that time.
Full refund or exchange of a product bought on our website is possible if
The product is damaged or there have been some breakages during transport.
The product has an expiry of less than 1 months.
The product is lost during in transit.
Please note: The mode of refund may vary depending on circumstances and bank’s policy. If the mode of refund is by Credit/Debit Card, Net Banking, UPI, or any 3rd party wallet please allow 5 -7 working days for the credit to appear in your account. While we regret any inconvenience caused by this time frame, it is the bank’s policy that delays the refund timing and we have no control over that.
How to Request a Refund?
To request a refund, simply email us your order details, including the reason why you’re requesting a refund. We take customer feedback very seriously and use it to constantly improve our quality of service.
If you have any queries, contact us on [email protected] or call us on +91-9971454767
Please also go through the Refund & Cancellation Policy of Amazon & Flipkart.
The use of this Website & Installation of TheBestBuy App is free of cost and this includes only the usage of certain services of the Website/App. You hereby understand that this no charge policy may be amended at any time at the discretion of the Company.
For the purpose of this section, Buyer would include any user choosing to use the services offered on our App/Website. Seller means TheBestBuy.in and Third Party Authentic Websites i.e. Amazon & Flipkart. This Website, TheBestBuy.in acts as a bridge between the buyer & the seller. Buyers can check the prices of all sellers and choose what they like.
While availing any of the payment methods available on the App/Website or on Third Party Websites i.e. Amazon & Flipkart, We will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to:
Lack of authorization for any transaction(s), or
Exceeding the preset limit mutually agreed by you and between ‘Bank(s)’, or
Any payment issues arising out of the transaction, or
Decline of transaction for any other reason(s).
All payments made against the services on the Website/App or on the Third Party Websites i.e. Amazon & Flipkart, by you shall be compulsorily in Indian Rupees. The Website/App or the Third Party Websites i.e. Amazon & Flipkart will not facilitate transactions with respect to any other form of currency with respect to the purchases made on Website/App or on the Third Party Websites i.e. Amazon & Flipkart.
All our product prices include all applicable statutory taxes.
We make every effort to make sure that the pricing and availability of Products on our Website/App is accurate and up to date. However, rarely, there may be an error on the pricing of a product or an error related to product availability. In such cases, we are not responsible for any typographical errors and we reserve the right to cancel the sale.
We reserve the right to correct any inaccuracies or omissions related to the pricing and product availability/descriptions, even after you have submitted your order, and to change or update any other information at any time without prior notice.
Shipping Charges: The Shipping charges will vary depending upon the value of the order and/or any offers/promotions being offered by TheBestBuy.in or Third Party Websites i.e. Amazon & Flipkart at the time of your order placement and subsequent confirmation. The applicable shipping charges shall be displayed before you confirm your order.
Delivery times may vary depending on the delivery location as well as the type of product you order.
Payment Method: As of now, We only accept Direct Bank Transfer as a mode of payment. However, Third-Party Websites i.e. Amazon & Flipkart offer the most major payment options such as Credit/Debit Card, Net Banking, Cash on Delivery, and UPI. Credit/Debit Card and Net Banking Payments are processed via Third Party Websites i.e. Amazon & Flipkart.
You may also want to know about Amazon & Flipkart Payments Policy.
Shipping Charges: The Shipping charges will vary depending upon the value of the order and/or any offers/promotions being offered by TheBestBuy.in or Third Party Websites i.e. Amazon & Flipkart at the time of your order placement and subsequent confirmation. The applicable shipping charges shall be displayed before you confirm your order. A fixed shipping charge may be applicable. For more details, please go through the shipping policy of Amazon & Flipkart also at the bottom of this document.
The shipping charges can be modified by TheBestBuy.in and Third-Party Portals like Amazon & Flipkart at any point without prior intimation. The new charges would reflect on the product page as well as in the checkout flow of this website (TheBestBuy.in), Amazon & Flipkart.
Estimated Delivery Time: During Covid, lockdown delivery is subject to MHA and state government guidelines. The delivery date displayed on this website (TheBestBuy.in), Amazon & Flipkart while placing the order i.e. on the Product Details, Cart, Checkout, and Order Confirmation page and in the order confirmation email is tentative. It may change once the order is shipped. Post shipment of the order, an Estimated Delivery Date will be displayed in the ‘Order Details’ under ‘Your Account ‘ section of this website (TheBestBuy.in), Amazon & Flipkart which will help you to keep a track of the shipment status of your order.
International Locations: Currently TheBestBuy.in does not list any product that delivers outside India.
Tracking Packages: The website (TheBestBuy.in), Amazon & Flipkart shall mail you the name of the courier company and the tracking number of your consignment on your registered email address. In case you do not receive a mail from them within 24hrs of placing an order please check your spam folder. Tracking may not appear online for up to another 24 hours in some cases, so please wait until your package is scanned by the courier company.
Product prices and availability are accurate as of the date/time indicated above and are subject to change. Any price and availability information displayed on Amazon & Flipkart at the time of purchase will apply to the purchase of this product.
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